Developer Operations - Aladdin Studio - VP

Locations: Mexico City, Mexico

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Overview of Technology roles

At BlackRock, technology has always been at the core of what we do – and today, our technologists continue to shape the future of the industry with their innovative work. We are not only curious but also collaborative and eager to embrace experimentation as a means to solve complex challenges. Here you’ll find an environment that promotes working across teams, businesses, regions and specialties – and a firm committed to supporting your growth as a technologist through curated learning opportunities, tech-specific career paths, and access to experts and leaders around the world.

Job description

About this role

Aladdin Studio Developer - Vice President:

The Aladdin Studio team is focused on developing a world-class digital experience which will help developers of all types build faster and more effectively on Aladdin. We are evolving the Studio Developer platform as an integrated digital application where you can discover data, build your own financial apps, and access industry-leading content, documentation and insight – with all of this delivered via a design-forward and client-centric experience.

As a regional team lead within Studio Developer Operations, you will lead a team that is responsible for delivering the Studio Developer Platform to some of the most technically sophisticated users of Aladdin. You and your team will be responsible for elevating the observability framework of Studio Developer and solving problems of significant scale, impact and importance. The Studio Developer product is going through a period of significant growth, so we are looking for a leader that is both technically competentand also has a willingness to learn new things across technical disciplinesas our platform evolves.

Role Description

Leading a talented team who are responsible for supporting and delivering the Studio Developer platform.

Enhance and own our platform observability framework by refining and deploying telemetry based alerting and corresponding Incident and Problem Management processes.

Be involved from inception of projects, understanding requirements, designing & developing solutions, and incorporating them into the designs of our platforms

Defining, implementing and ensuring accountability for platform wide Service Level Agreements (SLAs) through monitoring and measuring platform availability, performance, and overall health.

Act as a mentor to your team and wider organisation on technology and best practices of platform and service delivery.

Own and build regional relationships with key internal and external clients.

Partner with our Engineering, Product and Program Management teams in supporting the growth of our product and platform.

Assist in troubleshooting issues, support the operation of production software

Write technical documentation

Desirable Skills

Proven experience building, managing and supporting large-scale platforms.

Understanding of the K8s Operator Pattern -- comfort and courage to wade into (predominantly golang based) operator implementation code bases

Significant hands-on experience deploying and owning log management and observability platform tooling: SPLUNK / Prometheus / Grafana, AlertManager.

Strong attention to details and focus on high quality delivery.

Comfortable reading and writing Python code.

Comfortable working with clients and partners at all levels of the business.

Relentless desire for understanding how processes work and entrepreneurial drive to learn new skills and technologies.

Experience automating workflows and familiarity with AIOps concepts.

Experience in leading a team and is comfortable in providing technical mentorship.

We are looking for candidates with 7+ years of hand-on experience working as part of Platform Operations, Site Reliability Engineering, DevOps or related engineering teams

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Job Requisition #
R246383

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BlackRock Principles

We look to hire people that will embody our BlackRock Principles:

We are a fiduciary to our clients.

This is the bedrock of our identity; it reflects our integrity and the unbiased advice we give our clients.
We are One BlackRock.

We work collaboratively to create the best outcomes for our clients, our firm and the communities where we operate.
We are passionate about performance.

We are relentless in innovating and finding better ways to serve our clients and improve our firm.
We take emotional ownership.

We have a deep sense of responsibility to our clients and to each other.
We are committed to a better future.

We are long-term thinkers, focused on helping people build a better tomorrow.

Career path

We recognize that our technologists benefit from a tailored approach to navigating and advancing their careers in the ways they envision. Our tech career paths are specifically built to support vertical and horizontal trajectories – including Enterprise Leadership (team manager) and Tech Leadership (individual contributor) ‘tracks’ as well as various other career moves.

Engineer I (Analyst)
Engineer II/III (Associate)
Senior Engineer I/II (Vice President)
Lead Engineer
(Vice President)

Engineering Team Manager
(Vice President)
Principal/Sr. Principal
Engineer (Director)

Engineering Team Director/ Sr. Engineering Team Director
Managing Director

Managing Director
TECH
LEADERSHIP

ENTERPRISE
LEADERSHIP

Benefits

We care about your overall well-being and design our benefits package to support you in various aspects of your life.

Financial well-being

We offer resources designed to help you build a sound financial future for you and your family, like retirement savings plans and tuition reimbursement.
Pay for performance

Our pay-for-performance philosophy includes a base salary and a discretionary annual bonus.
Physical well-being

Our healthcare plans and resources help you focus on your physical health, so you and your family can feel your best.
Emotional well-being

We support our people's mental health and emotional well-being by providing access to an Employee Assistance Program and a network of Mental Health Ambassadors.
Life management

You'll be able to focus on moments that are important to you with benefits designed to support life in and outside of work with Flexible Time Off, parental leave and more.