Vice President - Agentic Engineering (Site Reliability, Operations and Performance)

About this role

Role Summary

The Lead – Agentic Engineering is responsible for elevating site reliability, operations, and performance tuning through agent‑assisted and policy‑driven automation. This role designs and scales intelligent operational workflows that reduce toil, improve resilience, and proactively optimise system performance—while maintaining enterprise‑grade safety, governance, and control. The role acts as a horizontal enabler, partnering with SRE, platform, and engineering teams rather than owning day‑to‑day operations.

Mission: Design and enable safe, governed agentic AI systems that autonomously observe, reason, and act across production platforms to enhance reliability, speed recovery, and continuously optimise performance.

Key Responsibilities

• Design and operationalise agent‑based workflows for incident triage, remediation, alert management, and operational decision‑making.

• Embed agentic capabilities into SRE practices (SLOs, SLIs, error budgets, production readiness).

• Lead proactive performance engineering, using intelligent agents to detect and resolve latency, throughput, cost, and capacity issues.

• Establish human‑in‑the‑loop vs autonomous execution models with clear guardrails and rollback.

• Define reusable patterns for observability, automation, and agent‑ready control surfaces.

• Partner with security, risk, and compliance to ensure safe, auditable automation.

• Own the Agentic Engineering roadmap for reliability, operations, and performance.

Success Measures

• Reduced MTTR, incident volume, and operational toil

• Applying agentic AI to automate operational workflows, incident response, and recovery

• Sustained performance and cost improvements driven by agentic decision‑making

• Adoption of agentic patterns across platforms

• Zero critical incidents from unsafe automation

Required Experience/ qualification

• Good understanding of SRE, Production Operations, Platform Engineering, or Performance Engineering

• Experience designing or integrating AI‑enabled or rule‑driven automation

• Proven ability to lead cross‑functional initiatives without formal authority

• Post Graduation with a PHD in computer science.

• End-to-End MLOps, LLMs & RAG, Vector Databases, Distributed Systems Design, Computer Vision.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.