Network Operations Engineer, Analyst

Locations: Gurgaon, India

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Overview of Technology roles

At BlackRock, technology has always been at the core of what we do – and today, our technologists continue to shape the future of the industry with their innovative work. We are not only curious but also collaborative and eager to embrace experimentation as a means to solve complex challenges. Here you’ll find an environment that promotes working across teams, businesses, regions and specialties – and a firm committed to supporting your growth as a technologist through curated learning opportunities, tech-specific career paths, and access to experts and leaders around the world.

Job description

About this role

Team Overview

Technology & Operations is the backbone for both the client lifecycle and the investment lifecycle. The group’s Follow the Sun Model ensures that the firm’s operations are consistent and efficient across all investment products, client channels and regions, helping to deliver a superior client experience and drive scalability. Technology & Operations is driven by a global network of Operating Centers of Excellence, which centralizes knowledge and equips support teams with the data and timely information needed to innovate and deliver on behalf of internal partners and clients.

Network Operations is responsible for managing the global network and security infrastructure. The team performs multiple operational tasks, projects and engineering aspects in routing, load balancing, monitoring and optimizing the network. Network Operations Center (NOC) is the foundation of the Global Network Operations team which provides active monitoring and remediation of incidents, alerts and any infrastructure stability issues. The team is also responsible for automation to quickly identify and resolve issues.

As a Network Operations Engineer, you will:

Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA’s etc.

Manage operational network maintenance activities and implement changes

Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systems

Assist with root cause analysis of incidents

Assist with periodic network reviews and analysis

Help with establishment of operational procedures & support documentation

Review, track and update network operations policies, standards and documentation

Assist with development of the network management platform adoption, configuration and tuning

Complete Daily network checks and operational handover duties

Participate in shift rotation coverage

What You'll Need:

1+ years’ experience in IT infrastructure operations/support role

Knowledge of network routing and switching technologies and routing protocols

Experience with various Cisco equipment (routers, switches)

Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable

Experience in scripting and programming skills (Python, Ansible, Terraform) is desirable

Formal technical certification such as CCNA/CCNP

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

Job Requisition #
R256432

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BlackRock Principles

We look to hire people that will embody our BlackRock Principles:

We are a fiduciary to our clients.

This is the bedrock of our identity; it reflects our integrity and the unbiased advice we give our clients.
We are One BlackRock.

We work collaboratively to create the best outcomes for our clients, our firm and the communities where we operate.
We are passionate about performance.

We are relentless in innovating and finding better ways to serve our clients and improve our firm.
We take emotional ownership.

We have a deep sense of responsibility to our clients and to each other.
We are committed to a better future.

We are long-term thinkers, focused on helping people build a better tomorrow.

Career path

We recognize that our technologists benefit from a tailored approach to navigating and advancing their careers in the ways they envision. Our tech career paths are specifically built to support vertical and horizontal trajectories – including Enterprise Leadership (team manager) and Tech Leadership (individual contributor) ‘tracks’ as well as various other career moves.

Engineer I (Analyst)
Engineer II/III (Associate)
Senior Engineer I/II (Vice President)
Lead Engineer
(Vice President)

Engineering Team Manager
(Vice President)
Principal/Sr. Principal
Engineer (Director)

Engineering Team Director/ Sr. Engineering Team Director
Managing Director

Managing Director
TECH
LEADERSHIP

ENTERPRISE
LEADERSHIP

Benefits

We care about your overall well-being and design our benefits package to support you in various aspects of your life.

Financial well-being

We offer resources designed to help you build a sound financial future for you and your family, like retirement savings plans and tuition reimbursement.
Pay for performance

Our pay-for-performance philosophy includes a base salary and a discretionary annual bonus.
Physical well-being

Our healthcare plans and resources help you focus on your physical health, so you and your family can feel your best.
Emotional well-being

We support our people's mental health and emotional well-being by providing access to an Employee Assistance Program and a network of Mental Health Ambassadors.
Life management

You'll be able to focus on moments that are important to you with benefits designed to support life in and outside of work with Flexible Time Off, parental leave and more.