Microsoft Dynamics Engineering Lead, Vice President

About this role

Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We have a dedicated Client Experience Transformation function, which is responsible for understanding the needs of our clients and colleagues and evolving our transformation strategy and roadmap and delivering across people, process and technology initiatives with key partners across the entire enterprise. A critical part of our client experience vision is the continued evolution of our enterprise CRM, Microsoft Dynamics, which enables 5,000+ sales, service, investment and other client-facing teams to deliver for our clients.

Role Responsibility

The Engineering Team Lead will provide technical and people leadership for the Dynamics Solution Center (DSC), driving engineering excellence for Microsoft Dynamics CRM and related integrations. This role ensures the platform is scalable, secure, and aligned with enterprise needs while fostering a high-performing global engineering team. A core component of the role is team leadership, ensuring the development team has the coaching, guidance and support to deliver in a fast-paced environment, encouraging collaborative and innovative problem solving, global connectivity, and understanding of business context.

Key Responsibilities:

Engineering Leadership:

• Lead the design, development, and deployment of enterprise-scale CRM solutions within Microsoft Dynamics.

• Manage the end-to-end software development lifecycle, bringing strong discipline and project management skills to the way of working.

• Drive engineering results and approach that ensure reliability, scalability, and high-quality UX.

• Promote best practices in configuration, coding, testing, and agile delivery across the team.

• Oversee release planning, quality assurance, and operational readiness for global deployments, creating a strong culture of documentation.

• Create and maintain technical documentation such as design specifications, architecture diagrams, and deployment guides.

• Participate in Agile ceremonies including sprint planning, standups, demos, and retrospectives (global time zone requires evening calls / early morning calls for connectivity)

People Management:

• Manage and mentor an engineering team that partners with stakeholders across multiple regions, fostering collaboration and continuous improvement.

• Build team capabilities through coaching on MSFT power platform best practices, design principles, and modern engineering practices.

• Ensure resource allocation aligns with global priorities and delivers on desired business outcomes.

Experience

• Bachelor’s degree in Computer Science, Engineering, or related field.

• Minimum 5 years of people management experience leading engineering teams.

• Proven track record working on global engineering teams supporting enterprise products

• Deep knowledge of Microsoft Dynamics CRM and related technologies.

• Expertise in Power Platform (Power Apps, Power Automate), Dataverse, and Azure Services

• Experience managing complex environments and deployments at scale.

• Exceptional communication and stakeholder management skills.

• Ability to lead through influence in a matrixed, global organization.

• Ability to thrive in a fast-paced, agile environment with shifting priorities

• Commitment to fostering a culture of innovation with a focus on ongoing learning.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.