Vice President, Transfer Agency Oversight

About this role

Do you thrive in a stimulating and dynamic environment where project management skills are key? Look no further. We are seeking a Vice President who is curious, analytical, and passionate to become part of our team.

At BlackRock, we strive to empower our employees and actively engage your involvement in our success! Experience what it feels like to be part of an organization that makes a difference!

The Americas Transfer Agency Oversight Team is responsible for coordinating multiple transfer agents servicing our Mutual Funds, ETFs, Closed End Funds, Registered Alternatives, Money Markets and 529 product suites. Our scope includes daily operational support of our portfolio managers cashflows, monitoring the transfer agent’s service levels, and development of new operating models and technology with the transfer agents in support of new and innovative product offerings. We partner closely with intermediary operations teams, transfer agents, vendors, as well as internal teams such as the Product Groups, Legal, Fund Administration, Risk and Compliance.

Responsibilities:

• Specialize in all aspects of a designated set of alternative investments, including tender offer funds, interval funds, REIT funds, and business development companies.

• Lead a team supporting Registered Alternative funds.

• Partner with transfer agents, intermediary partners, technology teams, sales, and relationship teams to ensure a superior client experience.

• Maintain a robust control environment by proactively analyzing errors and issues to see opportunities for process improvement at the transfer agents or within BlackRock and implement corrective action plans to prevent recurrence.

• Understand the product offerings and successfully deliver outstanding client service.

• Understand operational workflow of Alternative products.

• Knowledge of DTCC/NSCC Mutual fund processing and AIP processing.

• Conduct on-site operational visits (Health checks) with key transfer agents supporting BlackRock products.

• Participate in the agreement process with Contracts and Admin team to ensure operational capabilities for all supported products.

• Maintain a team environment passionate about risk and controls.

• Engage transfer agents and internal oversight teams to improve services and resolve open issues affecting intermediaries.

• Own the build out of operational support for new products.

• Ability to analyze new business requirements, and how to implement them within Transfer Agent Vendor and internally at BlackRock.

• Use a proactive approach to continuous process improvements, collaborating across teams and functions and purposefully drive improvements and adoption of changes.

Qualifications:

• Undergraduate degree in finance, economics, business, or a related field.

• A comprehensive understanding of sophisticated financial products, including alternative investments.

• Minimum of 5 years management experience in the asset management industry.

• A deep understanding of intermediary and transfer agency operations, including AIP processing.

• Prioritize relationship management skills – the ability to work with senior leadership, key clients, and internal teams.

• Seek opportunities for enhancements or service initiatives and bring to completion.

• Possess advanced Excel skills, including ability to write macros.

• Maintain strong interpersonal and customer service skills.

• Work both independently and in a group environment.

• Be detail-orientated as well as possess a sense of ownership.

Other

• Travel: Some

• Direct Reports: Yes

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.