Vice President, Technology Relationship Management - Delaware

About this role

About BlackRock

Are you a highly motivated professional looking to elevate your career by joining the world's largest asset manager? Would you thrive in an environment that fosters positive relationships and recognizes outstanding performance, working with both internal partners and clients? We know how important it is to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. With over $12 trillion of assets, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, and improve their financial well-being.

In addition to helping our clients achieve a better financial outcome as an asset manager, BlackRock is an established FinTech with Aladdin® being used by some of the largest institutions and investors in the world. We provide comprehensive investment accounting software and services including financial and regulatory reporting. By deploying Aladdin®, accounting services are offered as a coordinated solution alongside Aladdin’s powerful capabilities to financial institutions globally.

Job Purpose / Background

The Outsourced Platform Services (OPS) group provides middle office and accounting services to clients who have outsourced these functions to BlackRock. OPS is currently embarked on an exciting program of work to evolve our accounting and middle office operating platforms and to extend our asset class coverage.

We are seeking a Vice President to become part of a team that will embrace your skills, eagerness, and passion while giving you the freedom to grow professionally. The successful candidate will be responsible for delivering outsourced financial accounting and middle office services to companies who are clients of BlackRock's Aladdin platform.

Role Responsibilities:

• Management of Client Relationships for accounting and middle office services

• Build relationships and be an excellent partner through regular communication with key personnel at each client to effectively lead client expectations

• Meet with senior partners to discuss the overall relationship, new initiatives, and address questions and concerns about our service

• Conduct regular business reviews to ensure clients are satisfied with the service offering and acquire feedback

• Prepare for and host regular client meetings/relationship reviews; ensure each meeting is detailed and follow-up items addressed

• Develop action plans to address and advance feedback provided by the client

• Develop strong understanding of assigned clients – including portfolio structure, objectives, and service requirements

• Assist clients in various ad-hoc analyses and provide input relating to the treatment and impact of operating pronouncements and reporting requirements

• Provide clear concise feedback to client requests

• Serve as a liaison between the client and the various BlackRock teams assigned to support the client to ensure excellent client service and client satisfaction

• Distribute business updates, service model improvements, and industry thought leadership topics to clients

Experience Required:

The successful candidate will have experience and proven understanding as it relates to various investment types, middle office services, and accounting and financial reporting along with a strong client service focus.

• BS degree in Finance or Accounting; or related experience

• 8+ years of financial/accounting work experience preferred

• Understanding of investments such as fixed income, derivatives, alternatives, mortgage loans, equities, etc.

• Comprehension of middle office services, including data, trade flow, and reconciliation activities that drive middle office servicing

• Familiarity with GAAP/STAT/IFRS financial documents and accounting policies for investments

• Effective communication skills to deal directly with clients and across all levels of staff and management

• Ability to prioritize assignments without losing sight of overall objectives and deadlines and time management skills

• Strong decision-making skills to make well thought out decisions based on information provided

• Strong attention to detail and project management skills

• Ability to work in a fast paced, deadline driven environment

• Solid understanding of Microsoft office products

• Travel to clients as needed

For Wilmington, DE Only the salary range for this position is USD$125,000.00 - USD$170,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.