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Associate, Benefits Operations

Location: Wilmington, Delaware Team: Rewards Job Requisition #: R255995 Date posted: Aug. 04, 2025
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Job description

About this role

Team Overview

We are looking for a talented HR professional to join our Global Benefits team. This is a versatile role that supports the delivery of benefits operations across US, Canada and Latin America. This role is suitable for a professional who is eager to work in a dynamic environment, contribute to the optimization of operational processes, and support the strategic initiatives of HR Benefits at BlackRock.

Key responsibilities include:

  • Provide operational support for the delivery of BlackRock’s Benefits programs, including but not limited to, health and welfare, financial wellness and work/life benefits 

  • Support invoice processing for benefits vendors, including tracking of purchase orders, payments and outstanding invoices

  • Perform various benefits audits, data analytics and reconciliation projects to ensure the accuracy and completeness of employee data between supporting benefits and HRIS systems

  • Undertake detailed review of exception reports and resolve with the relevant internal and external stakeholders

  • Provide analytics and reporting support to complete internal & external surveys, data requests and benchmarking within assigned timeframes

  • Reconcile benefits funding and headcount & corporate deposits

  • Provide direction to the payroll team for various benefits instructions

  • Partner with global benefits partners to build deep understanding of process to serve as backup for other team members

  • Identify opportunities to optimize benefit operations processes  

  • Support year-end benefits processes to ensure accuracy and timely completion of critical activities (e.g., benefit deductions, corrective deductions, accurate benefits reporting on W2)

  • Work with benefits administration vendor and payroll to resolve any issues and/or escalations in a timely and accurate manner

  • Develop an in-depth understanding of the BlackRock benefits offering and benefit administrative processes to serve as a subject matter expert for complex employee inquiries while leveraging existing resources to resolve the inquiry

  • Provide support to team on other ad-hoc benefits projects.

Skills:

  • Proficiency in HR systems and Microsoft Office Suite, with a strong emphasis on Excel, Word, and PowerPoint

  • Alteryx and SQL query experience preferred

  • Excellent analytical, problem-solving, and time management skills

  • Strong communication and interpersonal skills, with the ability to work effectively in a collaborative team environment

  • Detail-oriented with a high regard for confidentiality and ethical handling of sensitive information

  • Ability to multitask and prioritize tasks in a fast-paced environment

Qualifications:

  • Bachelor’s degree in human resources, business administration, or a related field

  • 3-5 years of experience preferred working within a Human Resources Benefits function demonstrating expertise in benefits strategy, design, compliance, and operations

  • Proven record of working independently and collaboratively across various functions and locations

  • A client service work ethic and a proactive approach to identifying and solving problems

  • Strong interest in and knowledge of benefits and well-being leading practices  

  • Results-oriented; successfully manages multiple tasks, takes the initiative to improve his/her own performance, works intensely towards extremely challenging goals and persists in the face of obstacles or setbacks while maintaining quality of work

For Wilmington, DE Only the salary range for this position is USD$82,000.00 - USD$110,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
Job Requisition #
R255995
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