Aladdin Client Engagement, Director

Technical Relationship Manager, Aladdin –Director

Aladdin® is an operating system for investment managers that seeks to connect the information, people, and technology needed to manage money in real time. The Aladdin platform combines risk analytics with portfolio management, trading, compliance, and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading, and operational scale. Aladdin is used by a community of over 200 institutional clients around the world, including BlackRock. There are over 50,000 end users of Aladdin globally. The team is comprised of 800+ professionals responsible for implementing and supporting our Aladdin clients, sales and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education.

We are seeking an Aladdin Technical Relationship Manager to work closely with Aladdin clients to be their trusted consultant, problem solver, and business partner – and to take full advantage of Aladdin.

Key responsibilities include:

• Serve as a senior leader for strategic initiatives for clients, driving engagement plans and delivery outcomes 

• Act as a senior level business change consultant; maintains relationships with department heads and/or C-suite.

• Translate client objectives into actionable delivery plans, coordinating across internal teams to ensure timely execution.

• Able to map Aladdin Product vision across a client’s business / strategic initiative and articulate the value.

• Understands client’s Aladdin adoption and develops a strategy for approaching clients on product&  harvesting opportunities.  

• Partner with Aladdin Product and Engineering teams to influence roadmap priorities based on client feedback and market trends.

• Enable scale by helping team overcome blockers specific to product related opportunities.

• Ensure the team is equipped with the necessary skills and knowledge to excel in their roles.

• Proactively manages upthrough clear communication and transparency, and coaches junior team members.

Qualifications

• 7+ years of work experience in the financial services industry

• Strong understanding of FinTech and the investment lifecycle 

• Familiarity with buy-side investment management workflows such as trading, operations and complianceORExperience advising clients on portfolio analysis, portfolio optimization, risk decomposition and performance attribution

• Proven ability to manage complex client relationships and drive strategic outcomes.

• Excellent communication and stakeholder management skills.

• Must have past demonstration of strong project management and leadership skills, and the ability to deliver large complex projects 

• Self-starter who enjoys a fast-paced, high-intensity environment and works well as part of a multi-disciplinary global team

Preferred Skills and Experience

• Prior experience in Aladdin, eFront, or other private markets financial technology is a plus 

• Experience with SQL, UNIX or modern programming languages