External Relationship Management, Client Business

About this role

Business: Client Business

Within the Client Business group, we pride ourselves on creating, communicating and delivering investment solutions for clients worldwide. To that end, we have teams of professionals with expertise in the many functions that combined make this effort successful and sustainable, including relationship management, marketing, sales, client service, and product development and management.

The Client Business group serves institutional and retail clients, including pension plans, insurance companies, third-party mutual funds, endowments and foundations, charities, corporations, official institutions, banks, family offices, financial professionals and individual investors.

Professionals within the team work together to deliver a full range of asset management, risk management and advisory services relevant to clients’ investment needs. Unified under one global client platform, individual client businesses are accountable for client relationships and distribution of products and services and are supported by a centralized marketing function which ensures consistency globally.

Division: Japan Client Business

BlackRock’s Japan Business is ranked by Asia Asset Management as the leading institutional asset manager in the region. Our clients are public pensions, corporate pensions, banks, life insurers, official institutions, foundation and endowments. What differentiates us is our local presence:

Role Description

Reporting to the Head of Client Business Pension Division, this role will work closely with internal stakeholders across our platform to develop new business and client relationships, to determine and execute on the growth strategy for institutional clients in Japan.   

Responsibilities:

• Own, develop and strengthen client relationships with new and existing Japan financial institutional clients.

• Build, motivate and lead a high performing team to achieve commercial success for the institutional business in Japan.

• Devise and execute business development strategies within Japan institutional business, engaging in senior level dialogue to position BlackRock’s platform in the market.

• Scope out industry landscape, proactively and independently approach prospect clients, originate and monetize business opportunities.

• In partnership with relevant stakeholders, present and provide subject matter expertise at client seminars and roadshows etc.; facilitate client’s portfolios and investments service requirements.

• Take lead in fostering best practice in client management, in partnership with Client Business team and affiliated groups to manage client’s queries and unique demands.

• Liaise with internal product teams to develop solutions.

• Regularly monitor mandates with portfolio performance at risk and propose defense strategies and follow up with clients proactively.

Skills/Qualifications/Experience:

• Minimum 10-15 years of sales experience. Solid book of business and client relationships preferably with pension funds, asset managers and other key players in the Japan market.

• Institutional client sales experience gained from working in a high quality sell or buy-side institution or wealth management firm, and proven expertise in promoting investment products to sophisticated clients.  Individuals should ideally have extensive experience in dealing with clients.  They will need to employ a wide variety of direct and indirect sales and business development strategies.

• Extensive knowledge of the structures of clients within Japan, recognizing key decision makers and internal relationships within the divisional structures of these institutions. Demonstrate a thorough understanding of the processes and platforms in the business model.

• Strong interpersonal skills and experience in managing relationships with multi-level contacts, externally and internally. The ability to be both a consultative and strategic seller is also of paramount importance. 

• Self-motivated individual, with a commitment to excellence. Ability to engage with senior level investment professionals in a consultative manner.

• Experience managing teams of skilled professionals and developing junior talent.

• Ability to multi-task in a fast-paced environment.

• Ability to resolve challenging situations, exercise sensible judgment and handle complex client requirements independently.

• 2nd Grade of Securities Broker Representative License.

• Native Japanese speaker and proficient in English.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.