Associate, ETF Markets

About this role

Your team

The BlackRock Global Markets – APAC ETF Markets team is responsible for growing and protecting the trading of the iShares product suite. We are passionate about leading all aspects of primary and secondary market ETF trading! We seek to identify and mitigate trading frictions that could impact the market quality of our products. In addition, we work alongside ETF market participants, such as liquidity providers, exchanges and regulators to strengthen and advance the ETF trading ecosystem.

Your Role and Impact        

As the ETF Transfer Agency Subject Matter Expert (SME) for the APAC region, you will work closely with multiple ETF transfer agency service providers to monitor their operations and ensure consistently high service standards for APAC iShares ETFs. You will also be responsible for managing daily order-taking and risk oversight for ETF Primary Markets across APAC.

In this role, you will serve as a key conduit between external firms, market infrastructure, portfolio management, and internal operations teams. Success will require exceptional collaboration skills and the ability to engage effectively with a wide range of stakeholders. You’ll be accountable for analyzing and understanding the technical nuances of ETF trading across all asset classes.

A core responsibility of this role is protecting the primary market through proactive risk management. You will lead the team in responding to market events and disruptions, demonstrating sound judgment under pressure and a strong grasp of business-wide risks to drive effective solutions.

Additionally, you will partner with internal teams and ETF liquidity providers to advance strategic initiatives, address trading frictions, and identify opportunities to enhance participation and strengthen the ETF ecosystem.

Your Responsibilities

• Act as the ETF Transfer Agency SME and act as a point of contact for ETF transfer agent partner related issues or concerns for our iShares ETF in region
• Work closely with multiple ETF service providers, broker dealers, market makers, stock exchanges and teams internally for all aspects of primary trading of iShares ETFs.
• Monitor operations of transfer agent service providers for our iShares ETFs in region
• Coordinating firm-wide support for ETF launches, transitions, and terminations, investigating and resolving daily operational queries, and ensuring proper processing of distributions and corporate actions
• Drafting and maintaining procedure documents, improving controls and governance, reviewing prospectuses for accuracy, and compiling reports for regulatory requirements
• Lead periodic reviews of ETF service providers including monthly performance indicators and service levels and annual due diligence and health checks.
• Perform and oversight primary market activities (creations/redemptions) between APs, Portfolio Management, Trading, Exchange & ETF Service Providers
• Be a risk manager, ensuring our ETFs and their shareholders are protected
• Be an ETF trading subject matter expert and demonstrate in-depth product knowledge to promote efficient ETF trading and differentiate iShares from competitor funds and other investment vehicles.
• Partner with internal stakeholders including product development teams and portfolio managers to implement product design and trading process improvements.
• Partner with technology and platform teams to manage and support a global technology pipeline and test and implement key enhancements to our primary market platform.
• Lead the team in responding to a broad range of market events and disruptions, requiring the ability to operate and show sound judgement whilst under pressure and a strong understanding of risks across the business to effectively drive solutions.
• Collect, analyze and extract meaning from ETF trading data to produce relevant market content.

You Have

• 3-5 years industry experience with an understanding of ETFs, Transfer Agency or Fund Operations
• Risk management mentality, able to identify downstream implications and proactively call out vulnerabilities
• Have a high level of motivation, comfort with ambiguity and the ability to function well under time pressure
• High degree of professional discretion, accountability, and judgment. Critical that person is adaptable, flexible and thrives in a team environment
• Confirmed relationship-building abilities, particularly influencing, and listening to people across different functions and seniorities
• Strong oral and written communication skills—the ability to clearly and accurately communicate information to a wide group of internal and external stakeholders is critical to this function
• Prior ETF industry and experience in Digital Assets, Tokenization, and Derivatives products are desirable
• Background in fund accounting, NAV oversight and custodial services is also desirable
• Python, SQL, VBA or any coding experience preferred
• Local licensing requirements are expected to be fulfilled

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.