Head of Product Ops, Aladdin Product Management - Director

About this role

About BlackRock:
Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world’s most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance?

At BlackRock, we are looking for Product Managers who like to innovate and solve sophisticated problems. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual.

We invest and protect over $11 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being.

Being a technologist at BlackRock means you get the best of both worlds: working for one of the most sophisticated financial companies and being part of a software development team responsible for next generation technology and solutions. 

Team Overview:

• We are building a modern, global product and product marketing organization that combines strong product fundamentals with AI-enabled scale and leverage.
• We believe that Product and Product Marketing Operations—when designed as a single, central function—play a critical role in enabling product leaders to operate effectively and empowering product teams to deliver impact.
• We prioritize clarity, consistency, and trust—both internally and with clients—as we evolve how products are planned, communicated, and adopted across a complex and growing product portfolio.

Who You Are:

• A senior product and go-to-market leader with a strong operational backbone and a systems-oriented mindset.
• Fluent at the intersection of product, product marketing, and operations, with the ability to apply rigor across the full product lifecycle—from discovery through launch, adoption, and ongoing market activation
• Comfortable operating in complexity and ambiguity, translating strategy into scalable operating models, systems, and data flows.
• AI-curious and AI-practical: you actively use AI tools to accelerate product discovery, writing, analysis, insight generation, and experimentation—and can distinguish durable value from novelty.
• Comfortable working with AI-enabled user experiences (e.g., copilots, assistants, natural language workflows), with a strong understanding of implications for accuracy, explainability, trust, and governance.
• A clear, confident communicator who can align product leaders, product marketers, sales, and cross-functional partners around shared priorities, standards, and execution discipline.

What You’ll Do:
Product & Marketing Operations Leadership

• Lead the combined Product & Marketing Operations function, designing and evolving best practices that bring operational rigor to the complete product lifecycle (PDLC), including product marketing and go-to-market motions.
• Blend product, marketing, and operational expertise to streamline the processes, technology (ProductTech / MarTech), and data that power product launches, GTM strategies, and ongoing product marketing efforts.
• Ensure efficiency, scalability, and alignment across product, product marketing, sales, and client-facing teams, enabling consistent execution at scale.
  

Product Operations 

• Drive adoption and continuous improvement of the Product Development Lifecycle (PDLC), leveraging AI, automation, and modern tooling to enable consistency and predictability across the product estate
• Integrate launch readiness, messaging, enablement, and adoption considerations into core product planning and delivery workflows.
• Increase transparency of product roadmaps, delivery metrics, launch readiness, and product investment to support leadership decision-making across product and GTM stakeholders.
• Build governance structures to ensure data quality, reporting standards, auditability, and regulatory compliance.
• Simplify and automate processes to reduce operational burden on Product Managers and Product Marketers, enabling greater focus on strategic problem-solving and market impact.
• Provide synthesized, executive-ready insights and actionable reporting to support portfolio-level prioritization, sequencing, and tradeoffs.
  

Product Marketing Operations (Central, Scaled)

• Own and evolve the central product marketing systems—including positioning and messaging frameworks, launch tiering and readiness models, and content standards and governance, engagement and adoption measurement—that enable product and PMM teams to effectively drive awareness and adoption.
• Operate the platforms, tooling, and AI-enabled workflows that power scalable, consistent, and personalized product communications across in-product, client-facing, and internal channels.
• Apply operational rigor to product-specific marketing data and processes, ensuring accurate tracking of launches, adoption, messaging effectiveness, and GTM performance.

AI, Data, and Product Insights

• Build and operate AI-enabled capabilities across product and PMM operations, including content automation, insight generation, analytics synthesis, and workflow orchestration.
• Partner with data, analytics, and technology teams to translate product and user needs into AI-assisted capabilities that improve decision-making, execution speed and quality, and product impact.
• Own product usage, adoption, and engagement analytics, synthesizing insights across product areas to inform strategy, positioning, and operating model evolution.
• Contribute to Aladdin’s AI-enabled future by identifying where AI can improve workflows (e.g., insight generation, explanation, scenario exploration, automation of repetitive analysis, natural-language interfaces), and where it must be applied thoughtfully with transparency, controls, and measurable value.

What We’re Looking For:

• 12+ years of experience in product operations, product management, product marketing operations, product strategy, or related leadership roles.
• Proven success in building and scaling product and GTM operating models in complex, global organizations.
• Strong understanding of product lifecycle management, launch operations, and modern delivery methodologies.
• Deep appreciation for how product data, marketing data, and operational systems work together to drive adoption and outcomes
• Analytical and data-driven, with experience designing OKR & KPI frameworks and delivering executive-ready insights.
• AI-first / AI-native expectations
• Hands-on comfort using AI tools in daily product and marketing operations work (e.g., prompt-based research, summarization, synthesis, draft specifications and positioning, launch content, competitive scans, workflow mapping, and analytics support) with appropriate judgment and confidentiality.
• Ability to partner with AI Product and Engineering to identify opportunities to increase efficiency of Product and Marketing operations using AI and new technologies.
  

For New York, NY Only the salary range for this position is USD$210,000.00 - USD$275,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.