Associate, Investor Servicing (Alternatives Client Platform)

About this role

Team Overview

BlackRock Private Markets

BlackRock's global private markets business includes the firm's investment capabilities across Private Equity, Real Estate, Infrastructure, Private Credit and Multi-Alternatives BlackRock Private Markets currently manages over $300 billion in total assets and client commitments with a team of over 900 professionals across BlackRock’s global teams, including 50+ offices with private markets capabilities, to deliver consistent returns over the long term.

Alternative Client Platform (“ACP”)

ACP’s objective is to enhance client experience via a centralized platform to drive investor relations activities across our rapidly growing Alternatives business. Located in Atlanta, Budapest, London, Seattle and Mumbai. ACP is primarily responsible for delivering client reporting and fundraising support in partnership with our investment, client and operational teams. By developing and sharing standard methodologies from across BlackRock Alternatives and the alternatives industry, ACP drives scale and innovation while enhancing productivity.

Role Profile

We are seeking a high-energy, self-motivated individual to help grow ourAsia-Pacific Private Credit Opportunitiesbusiness. This individual must be comfortable working in a fast-paced environment, responsible for managing multiple results and tasks concurrently. The role represents an opportunity to learn Alternatives asset classes and grow your career at BlackRock, the pre-eminent global asset manager.

Client reporting

• Coordination of production of formal quarterly reporting packages by using portfolio-level and market updates from portfolio managers, asset managers and fund administration teams across a variety of BlackRock Alternatives businesses

• Reporting data management

• Coordination of quarterly customized investor reporting

• Coordination of regulatory reporting

Due Diligence support

• Data room management

• Maintenance of standard RFP answer library in Responsive

• RFP production in conjunction with Product Strategy

• Coordination of bespoke client due diligence requests

• Completion of industry surveys and consultant questionnaires

Fundraising support

• Maintain and update product pitchbooks and other standard marketing collateral with platform level data

• Submit materials through the central compliance system, and address follow-ups

• Quarterly update of performance and track record information as required

• Work closely with senior IR professionals to ensure meeting follow-ups are completed

Client Communications

• Oversee BAU and proactively address service issues including:

• Answering client queries

• Coordination of Annual LP event planning and preparation of materials in partnership with Product Strategy

• Coordination and preparation of fund webcasts in partnership with Product Strategy

• Preparation and coordination of formal investor communications in partnership with Product Strategy

Operations

• Support and investigate technology and process options to scale and automate routine client service activities

• Drive projects to enhance productivity through technology and process re-engineering

Key Qualifications

• MBA/Commerce Graduate required

• Fluency in written and spoken English is essential

• Persuasive and polished written and oral communication skills

• Strong interpersonal skills with ability to communicate effectively at all levels

• Meticulous attention to detail

• High proficiency in Excel, with ability to manipulate data in a spreadsheet

• Proficiency in Word and PowerPoint, with ability to create marketing slides

• Analytical ability to synthesize information and summarize issues

• Desire to learn the investment management industry

• 5-7 years of experience in financial services

We are looking for people who are:

• Able to thrive in a culture of excellence, innovation, communication, and accountability, where all members of the team are motivated to go above and beyond, and think globally and creatively

• Constantly seeking better ways to do things and ability to challenge status quo

• Able to multi-task and work in a fast-paced environment

• Proven team player with strong interpersonal skills

• Able to appropriately prioritize.

• Self-directed and feel comfortable asking questions and taking the initiative to get projects completed accurately and on time.

• Client service focused as this position will communicate directly with sales teams, consultants and clients, in person, via phone and email on a regular basis.

• Collaborative and who value and respect input from others

• Able to work under tight deadlines and conflicting priorities

• Keen to learn about private markets in one of the fastest growing business areas of BlackRock

• Flexible and adaptable to thrive in a dynamic and changing environment

• Organised with a hands-on approach and a ‘can-do’ demeanor

• Understand the risk environment within the department – promote risk awareness, assessment, and control

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.