Analyst, Global Marketing & Digital Wealth, LatAm and Canada Marketing, Digital Client Experience Specialist

About this role

The Team

The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm’s most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success—delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences.

This role sits within BlackRock’s Latin America and Canada Marketing team and supports the Client Hubs ecosystem across both regions. The team partners with marketing, sales, product, and technology teams to ensure client hub experiences are accurate, compliant, scalable, and aligned to regional and global business priorities. 

Role and Impact

The Digital Client Experience Specialist plays a critical role in enabling commercial growth by delivering coordinated client experiences across digital hubs and email. The role focuses on activating client ready experiences aligned to key client segments and product priorities, supporting sales and marketing teams in engaging clients with relevant, timely content. By operationalizing execution across channels and markets, this role helps ensure consistent, high-quality client interactions that drive meaningful engagement and support business outcomes at scale. 

Responsibilities

• Partner closely with sales teams to support pipeline progression and opportunity activation, delivering coordinated client experiences across digital hubs and email aligned to key client segments and product priorities. 

• Manage day-to-day hub and email activations that support lead generation, demand generation, and active opportunities, ensuring client ready delivery across markets. 

• Ensure execution adheres to governance standards, templates, and operating models, while continuously improving speed, consistency, and experience quality. 

• Track performance and usage metrics, partnering with analytics teams to inform continuous optimization. 

Core Skills

• Strong understanding of digital marketing platforms, web content management, and client experience delivery. 

• High attention to detail with the ability to manage multiple requests and timelines. 

• Comfort working within governance-heavy, regulated environments. 

• Strong communication and collaboration skills across cross-functional teams. 

• Analytical mindset with the ability to interpret performance data and insights. 

Qualifications

• Bachelor’s degree required. 

• 2+ years of experience in digital marketing, web operations, or client experience roles. 

• Experience supporting content-driven or personalized digital platforms. 

• Familiarity with analytics, testing, or optimization practices preferred. 

• Fluency in English; additional languages a plus. 

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.