Global Travel Operations, Vice President

About this role

We are seeking a high-energy, self-motivated professional to join BlackRock’s Global Travel Services team. This role will be responsible for managing key global travel providers, including our preferred Travel Management Company (TMC), global travel technology strategy, and commercial airline relationships. The successful candidate will play a critical role in aligning global business plans, optimizing T&E spend, enhancing the traveler experience, and ensuring adherence to service level agreements.

Key Responsibilities

• Lead relationship management with global outsourced travel service providers, including oversight of 22 dedicated staff.
• Manage specialty functions:
  • Travel Technology: Drive adoption and training of travel platforms to improve cost efficiency and process effectiveness.
  • Group Travel Operations: Oversee operational execution of group air reservations.
• Evaluate emerging travel technologies for global implementation.
• Collaborate with internal stakeholders to improve processes and enhance client experience.
• Monitor and report on global service level agreement compliance.
• Promote travel services internally through targeted communications.
• Manage commercial airline programs, including contract performance, cost-saving opportunities, and quarterly business reviews.
• Support the Global Head of Travel on strategic initiatives, including:
  • Dashboards and metrics for Business COOs.
  • Policy compliance and demand management.
  • Special projects and ad hoc requests.

Qualifications

• Bachelor’s degree preferred.
• Minimum 5 years of experience in corporate travel management, airline, or TMC roles.
• Proficiency in GDS systems (e.g., Sabre, Apollo).
• Advanced skills in Microsoft Excel and PowerPoint.
• Strong analytical and reporting capabilities.
• Proven ability to work independently and exercise sound judgment.
• Experience engaging with senior stakeholders and cross-functional teams.
• Excellent communication, organizational, and interpersonal skills.
• Experience with Concur T&E is a plus.
• Willingness to work flexible hours

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.