Director - Global Head of Aladdin Sales Operations

About this role

Director, Global Head of Aladdin Sales Operations

About Aladdin

Aladdin is a global leader in investment management technology, providing solutions that empower clients to make smarter, data-driven decisions. As we continue to expand Aladdin’s capabilities, including our most recent acquisition of Preqin, we are on the lookout for dynamic and talented individuals to join our Client Business COO team.

Role Overview

The Head of Sales Operations is pivotal to Aladdin’s sales function. Managing a team of Sales Operations Executives, they are responsible for leading the integration of Aladdin and Preqin’s sales operations, providing critical business intelligence to the C-Suite, and ensuring adherence to best practices sales and operational process across the business. As a key member of the sales and COO leadership teams, this position will have a mandate for change, delivering process improvements and creating value for the business to drive growth. If you are passionate about leveraging data to uncover insights, solving complex business challenges, and unlocking new efficiencies, we want to hear from you. Join us and be a part of a team that is shaping the future of Aladdin at BlackRock.

Key Responsibilities

• Sales process optimization - Become a subject matter expert of the sales cycle from lead generation to contract win, identifying and implementing areas of optimization and automation to drive operational efficiency and sales and marketing productivity.
• Own the sales funnel workflow in CRM. Proactively identify data requirements and operational challenges, recommend solutions, and action improvements.
• Data governance and analytics for revenue growth – Develop a governance framework to ensure data hygiene and consistency in CRM, including system-enforced restrictions, data quality checks, and sales reporting.
• Partner with the Sales leadership team to minimize sales admin tasks, design regular reporting and sales analytics requirements on activity, pipeline, forecasting and pricing.
• Technology stack - Lead the strategy for and engagement with the sales technology stack, including Microsoft Dynamics and Salesforce CRM integration.
• Sales planning and strategy – develop fair and achievable annual sales quotas aligned with Aladdin’s growth strategy, the available market opportunity and product readiness.
• Project team hiring needs based on sales goals and market potential.
• Pricing strategy - Track and review the performance of packaging and pricing structures, ensuring controls over discount levels are adhered to, and suggesting areas for the pricing team to investigate.

• Cross-team collaboration - serve as a cross-departmental conduit between the sales team and other departments (Product, Finance, Billing, Marketing) to ensure data quality and completeness, as well as tech stack and data flow are fully aligned with any upstream and downstream processes.

Knowledge, Experience and Skills

• 10+ years in B2B Market Intelligence or SaaS.

• 5+ years in Sales Operations, Revenue Operations and/or Enablement roles.

• Proven success in leading sales teams and exceeding targets.

• Strong project management and sales process optimization skills.

• Advanced CRM (Salesforce/Microsoft Dynamics) and Excel skills.

• Analytical skills to turn data into actionable insights.

• Knowledge of sales forecasting techniques and methodologies.

• Demonstrable interest in financial markets and data preferred.

• Client-facing and team leadership experience desirable.

• Effective in a global organization, self-starter in dynamic environments.

• Superior communication and presentation skills.

• Proactive, detail-oriented, and problem-solving approach.

Attributes

• Self-driven, results-oriented individual, with a positive outlook.

• Client mind-set.

• Adaptable and relishes new challenges.

• A natural forward planner who critically assesses own performance.

• Continuously strong focus on growth and operational efficiency. .

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.