Transfer Agency Product Solutions - Vice President

About this role

Want to use your diverse background to make an impact on the clients we service in a culture that flourishes on quality, innovation, collaboration and accountability? Look no further! At BlackRock, we are seeking a Transfer Agency Services Vice President who is curious, collaborative, analytical, and hardworking to become part of our team! We recognize that strength comes from diversity, and will value your rare skills, inquisitiveness, and passion while giving you the chance to grow professionally and as an individual.

Business Unit Overview

Global Transfer Agency Services (TAS) is responsible for the governance and oversight of our third party outsource suppliers and the delivery of Transfer Agency business change solutions. The EMEA TAS group are focused on a number of outsource partnerships that we lead all transfer agency aspects of in relation to our UK, Dublin, Luxembourg and Swiss mutual fund ranges totalling circa $763bn assets under management.

Job Purpose/Background

This is an exciting opportunity for a change professional to join EMEA TA Product Solutions as a Vice President reporting to the lead for this group. You will be responsible for delivery of change achieved through handling a diverse group of internal partners from across the various BlackRock functions including but not limited to Legal, Compliance, Retail and Institutional Client Business Teams, Strategic Product Management, Aladdin Portfolio Group and Enterprise Risk. External outsource partners are a key contributor to the end to end transfer agency operating model and therefore the individual will be required to develop, lead and maintain third party relationships.

Key Responsibilities:

• Leading change at both workstream and programme levels across a wide range of disciplines including complex fund structures, new operating models, service model improvements and regulatory change
• Handling and monitoring programmes of change with our external transfer agency change partners
• Actively working to devise solutions and options that meet partner business requirements
• Tracking, reviewing and challenging commercials, ensuring they are fair and competitive with the market
• Working closely with internal and external partners to implement consistent, scalable and controllable service model changes
• Demonstrating risk awareness and delivering an appropriate change operational control framework
• Ensuring that the senior leadership team are informed of progress, risks and issues on time
• Executing preferred methodology around change governance, processes and project management principles
• Facilitating the collation and documentation of clear and robust business requirements, drawing on experience as a fund / product TA SME
• Ensuring business benefits delivered through the execution of change projects are understood, supported fully by costs/benefit appraisals and well communicated
• Leading and actively developing external partnerships with the relevant functions at our EMEA TAS outsource partners (JP Morgan, The Bank of New York Mellon, Northern Trust, State Street etc) through actively engaging and participating at partner change and governance forums
• Handling and positively developing internal partner relationships
• Preparing change executive reporting and presenting the updates at Boards, committees and steering groups
• Representing BlackRock and our interests on industry forums, driving and supporting initiatives that will ultimately improve the efficiency of our operating model and/or our client service proposition
• The role will support the TA Product Solutions Lead, this includes the requirement to work flexibly and shall include different or additional hours outside of the Company’s core hours as may be necessary in the performance of your duties and to resolve priority business/change issues as and when they might arise

Development Value:

• Role provides the candidate with the ability to develop their knowledge and understanding of a vast array of BlackRock departments as well as external suppliers, therefore improving the individuals understanding of the full spectrum of the BlackRock funds processes. Through attendance at industry forums there is also the opportunity to contribute to discussions about future industry developments for the funds industry.

Knowledge/Experience:

• +5 years relevant experience in the Financial Service industry, with experience of leading strategic business change including regulatory and operating model changes preferably within fund administration/transfer agency or fund accounting environment
• Experience of European funds and European Funds industry forums / working on funds technology solutions
• Consistent track record of “making things happen” and being results-oriented
• Demonstrable experience of being able to execute change in a variety of capacities including e.g. business requirements gathering, test coordination, workstream lead, programme level coordination
• Experience of working on deadline, within a fast-paced team environment
• Evidence of strong relationship management skills, e.g. ability to collaborate with a broad network of colleagues to help resolve issues
• Excellent written & verbal communication skills; including ability to adapt style, message approach and delivery based on audience preference, demonstrating that you are an effective partner
• Fluency in Microsoft Office (Outlook, Word, PowerPoint, Excel, Microsoft Project)

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.