Talent Acquisition Operations Analyst

About this role

Job Description

The People Operations team within the HR Platforms & Infrastructure at BlackRock is responsible for the effective delivery and support of all employee and talent related operational activities across the HR function globally. The function is comprised of the following: contactHR, Talent Acquisition Operations, Background Screening, and Talent Management Operations.

We are seeking a hardworking individual who is passionate about providing excellent client service with a process improvement mind set to join our Campus Talent Acquisition Operations team. The team works in cooperation with Talent Acquisition comprised of Recruiters to provide outstanding candidate experience during the interview and onboarding process.

Role responsibilities:

• Provide full lifecycle recruitment support for our campus programs including, but limited to:
• Manage candidate communications in the campus inbox and respond to inquiries.
• Post job descriptions and event descriptions on the BlackRock Campus portal and on external university/career websites.
• Manage scheduling and logistical support for BlackRock hosted events and interview days (assessment centers/superdays)
• Produce employment contracts and understand the legal requirements and variances of each. Track and maintain all pre-hire employment documents.
• Partner with our Immigration specialists on visa processing for applicable hires
• Work with internal teams (Payroll, Background Screening, Talent Development etc) on the onboarding of all Campus hires
• Act as the main point of contact for all Campus hires by managing the post offer, pre-hire process to ensure all necessary actions are taken prior to the start date
• Partner with Recruiters on managing the Summer Internship Program
• Partner with and across while developing an understanding of internal HR teams, e.g., Payroll, Rewards, Recruiting, Talent Development and HR Business Partners to resolve manager and employee questions within defined timelines
• Provide exceptional customer service to internal clients and candidates by efficiently and effectively answering their questions, providing them with accurate information and / or sound advice while working to problem solve with them
• Review, execute and audit HR transactions relating to the candidate lifecycle
• Analytics support for creating and reviewing reports including volume/trend data, survey responses and process tracking spreadsheets
• Build deep understanding of end to end processes and be able to act as competent back –up for other team members
• Adept in using technology systems and applications to execute day to day responsibilities including Workday, Oleeo, and ServiceNow
• Conduct periodic audits and reconciliations of processes, build/ follow proper controls to mitigate risk
• Continuously identify and drive process improvement and standardization opportunities to provide an exceptional employee/candidate experience, identify areas for automation and reduction of risk
• Balance day to day responsibilities with key project work and professional development opportunities
• Connect with peers (within team and across regions) to share best practices, ideas and solutions
• Develop and maintain process documentation

Experience required:

• 1-4 years of relevant experience in HR operations or another business or corporate operations team
• BA/BS Degree
• Excellent communication skills (written and verbal)
• Microsoft Office (essential), Workday, Oleeo
• Broad knowledge of HR concepts, processes and their interdependencies
• Financial services and/or investment banking industry experience is preferable

Competencies required:

• A high level of attention to detail
• A positive and ‘can-do’ attitude
• Risk Management
• Teamwork including collaborating with remote team members
• Problem solving
• Desire and ability to provide outstanding service to internal clients
• Adaptability / Resilience
• Communicate with impact
• Proven ability to manage competing priorities and meet tight deadlines
• Ability to identify, analyze and develop improvements to processes and/or procedures
• Discretion in dealing with confidential information

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.