Director, EMEA Head of Due Diligence Operations

About this role

About BlackRock

BlackRock’s purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals.

About Client Experience

Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars:

1. Client Experience Delivery, client-facing teams orchestrating all aspects of service delivery, and onboarding teams bringing new business onto our platform,

2.Wealth, differentiated capability for both Whole Portfolio and Wealth clients & products, respectively,

3.Client Experience Operations, core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and

4.Client Experience Transformation, accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management

Team Overview

The Due Diligence Operations ‘DDO’ team, sits within the CXO world and is responsible for processes pertaining to verification of client Anti-Money Laundering, Customer Due Diligence, and other critical client documentation (FATCA, CRS, Authorised Signatory Lists, etc) as well as the capturing, reviewing and storage of client documents, ensuring its availability to the partners.

The team forms a critical control function within the Client Experience Operations function which also includes Client Reporting, Client Invoicing Services, Portfolio Data Delivery and Document Governance.

The EMEA DDO team currently supports several BlackRock’s key business channels including EMEA Institutional clients, Retail Intermediaries and Alternative / Private Investment Counterparties globally.

Role Overview

The firm is seeking an individual to be BlackRock’s EMEA Head of Due Diligence Operations (AML/KYC).  The individual will be a leader in the Client Experience Operations function and report to the Global Head of Due Diligence Operations based in Wilmington, Delaware.  The successful candidate will need to demonstrate an extensive knowledge of, and experience in dealing with, KYC/CIP regulations and laws in the EU and, ideally, a familiarity with relevant regulations in key European countries.

The successful candidate will need to be comfortable with implementing AML/KYC frameworks and procedures.  The position would be located in Budapest, Hungary.

The EMEA Head of Due Diligence Operations will be responsible for building on and enhancing, for the firm, an anti-money laundering framework which ensures ongoing compliance with the current and future applicable regimes and that is fit for purpose for a global asset management firm.  The individual will be directly responsible for managing a dedicated AML/KYC team.

This role provides an opportunity for the candidate to continue to enhance the firm’s framework in relation to anti-money laundering risk and compliance and to assist the firm in moving towards a more globally consistent framework for the management and maintenance of AML/KYC as well as broader client related documentation whilst enhancing the client experience.   

Role Responsibilities 

Are you looking for a next step in your career at the largest asset manager of the world? Join our team as the EMEA Head of Due Diligence Operations. Your day-to-day tasks and responsibilities will include:

• Provide leadership and management of the DDO team based in Budapest, Hungary, including oversight of team activities, process review and enhancements, training and education, mentoring and performance evaluations.
• Working closely with regional Onboarding-Contracting and Financial Crime team in continuing to enhance a framework in relation to managing the risk of AML/KYC onboarding.
• Develop and maintain strong, productive, and effective relationships with key stakeholders and partners within the business, Client Experience Management, Legal & Compliance, Internal Audit, etc.
• Be client service minded and work with our client businesses to assist with helping clients comply with the firm’s AML/KYC policies.
• Participating in projects with global impact like technology developments.
• Ensuring the execution of DDO strategy in the region, including the delivery of BAU activities, project implementations.
• Leading new initiatives in the KYC space across various business lines.
• Ensuring the operation of adequate internal controls and management reporting.

Experience

• The successful candidate should be genuinely experienced in delivering AML/KYC programs for financial institutions, either through having worked for an asset management firm or a bank in this field or having worked for a large consultancy.  A minimum of five years’ experience in this field is preferred.
• A strong understanding of pertinent AML/KYC and CIP regulations and laws is necessary.
• Experience of working with global asset management firms with a working knowledge of investment and servicing functions would be an advantage.
• Experience of leading, operating and improving operational processes preferred.
• Excellent communication, judgement and business partnership skills are expected.
• 3 plus years of management experience is required.

Experience working with regulators would be a plus.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office each week, with the flexibility to work from home 1 day a week; currently the firm also offers seasonal flexibility allowing individuals to work during summer months 2 full consecutive weeks from somewhere else. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.