Benefits Analyst

About this role

Are you passionate about employee benefits and adept at navigating complex challenges? If so, you might be the perfect fit for our Benefit Operations Team as a Benefits Operations Associate.

In this role, you will become a key member of BlackRock’s EMEA Benefits team, which oversees the financial and wellbeing benefits of employees across 24 countries in the EMEA region. You will be responsible for the management and administration of employee benefit programmes, including pensions, health insurance, life insurance, and other voluntary benefits.

Your responsibilities will include close collaboration with the Human Resources team, Payroll, Finance, and external benefit providers to ensure all plans are compliant, accurate, and aligned with employee expectations. You will also serve as the primary point of contact for benefit-related enquiries, offering clear, professional guidance to both employees and managers.

Duties and Responsibilities

• Administer and maintain core and voluntary employee benefit programmes across the EMEA region, including pensions, health insurance, life insurance, and other flexible benefits, in alignment with company policies and applicable legal requirements.
• Manage benefit-related transactions such as enrolments, amendments, terminations, and claims, ensuring timely and accurate data delivery to relevant stakeholders.
• Facilitate the new hire process by distributing benefit enrolment forms and tracking completion status.
• Liaise with the payroll department to provide instructions for voluntary benefits, support tax reporting, and assist with payroll code creation.
• Collaborate with finance teams to process invoices, monitor outstanding payments, and perform reconciliations.
• Serve as a point of contact for employees and HR stakeholders, offering clear and supportive guidance on complex benefit-related queries.
• Conduct periodic reconciliations between headcount reports and benefit plan enrolments to identify and resolve discrepancies.
• Participate in annual renewals of insured benefit programmes and coordinate enrolments into flexible benefits with key stakeholders.
• Act as the primary contact for external vendors regarding operational queries, process enhancements, and procedural changes.
• Contribute to ad hoc HR benefit initiatives, including mergers and acquisitions and the implementation of new benefit offerings.
• Promote continuous improvement through process documentation, optimisation, and automation.
• Represent the EMEA region in global projects from a benefits operations perspective.

Skills and Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline.
• Minimum of three years’ experience in benefits operations, or a similar administrative role.
• Strong understanding of benefit plans and regulatory frameworks across EMEA, including pensions, health and life insurance, and voluntary benefits.
• Proficiency in Microsoft Office applications, particularly Excel, and experience with HRIS platforms such as Workday, Darwin, and ServiceNow.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Demonstrated analytical and problem-solving capabilities, with sound decision-making judgement.
• High level of accuracy, attention to detail, and commitment to confidentiality.
• Ability to work independently and collaboratively within a team environment.
• Effective time management skills, with the ability to prioritise tasks and meet deadlines in a dynamic setting.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.