Director, Insight Data Service: Head of IDS Fund & Account Services

About this role

About eFront

The eFront Insightbusiness, a part of Aladdin, is a fast-growing part of BlackRock’s Private Markets technology strategy, focused on building a best-in-class Private Markets Data and Analytical platform.The Insight business is a Front Office platform for Alternative Investment professionals, creating an ecosystem connecting Limited Partners (Asset Owners / Fund of Funds), General Partners (Asset Managers), and Asset Servicers.

The Insight Data Services (IDS) team is the backbone of this business, providing world-class expertise in the collection and validation of investment data for investors in alternative assets. IDS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data.

The Aladdin Business is comprised of 1,200+ professionals responsible for implementing and supporting our Aladdin clients, sales and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education.

Role Description

The eFront Insight Data Services (IDS) team seeks a Head of Fund and Account Services. This individual will lead efforts around Private Markets data processing and providing high quality service to our clients, leveraging technology and automation to drive scale, alongside disciplined Operations best practices.Insight’s Managed Data Service is a key foundation to the growing Data & Analytics solutions delivered by the Insight business, and critical to maintain the growth of the Insight business.The team is responsible for the document retrieval, data extraction, normalization, and delivery for investors in private markets products including Private Equity, Private Credit, Real Estate, and Infrastructure.

Key Responsibilities

• Lead a team focused on creation of the market leading Private Markets database and analytics ecosystem for two key products:

• Manage a team of >100 data analysts and work with team leads to manage workload and priorities
• Support a business growing by >50% per annum by ensuring scalable growth of services including new document types, asset classes and beyond
• Actively participate in Digital transformation of the Business, including transformation of process and workflow to leverage Aladdin’s patented data and document automation solution
• Partner closely with Insight’s Client Success and Sales teams planning for continued service delivery, on time (client SLAs) and with quality as well as supporting RFPs
• Create an inclusive environment oriented around trust, open communication, creative thinking, and cohesive team effort
• A Leader who grows the next set of Leaders in the business, and ability to become a BlackRock Global Citizen

Experience Required

• Bachelor or Master degree (preferably in Economics, Organizational Sciences, Mathematics, or related Accounting background)
• Demonstrated experience in running an end-to-end managed data service organization
• Demonstrated transformational leader with the ability and desire to influence the people, process, and technology.
• Experience in Financial Markets, preferably Private Markets, is preferred
• Ability to succinctly communicate KPI-driven progress to stakeholders and Senior Leadership
• Strong organizational and change management skill
• Excellent communication skills:Fluency in English, both written and verbal

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.