ACP Investor Services Analyst - Atlanta

About this role

BlackRock Private Markets – ACP Investor Services Analyst

About BlackRock

Elevate your career by joining the world's largest asset manager! Thrive in an environment that promotes positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. With over USD $10 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being.

Team Overview

Alternatives Client Platform (“ACP”) supports the coordination and administration of the investor communication programmed to ensure a best in class client experience for BlackRock’s Private Markets investors. This team is responsible for a wide range of activities, including production of client & fund reports, marketing collateral and presentations, maintaining platform data and analytics and the roll out of new technologies to create a scalable platform. We are seeking a high-energy, self-motivated individual to support the team. This individual must be comfortable working in a fast-paced environment, responsible for managing multiple deliverables and tasks concurrently. The role represents an opportunity to learn Alternatives asset classes and grow your career at BlackRock, the pre-eminent global asset manager.

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Role Profile

We are seeking a high-energy, self-motivated individual to help grow our Opportunistic Credit business. This individual must be comfortable working in a fast-paced environment, responsible for managing multiple deliverables and tasks concurrently. The role represents an opportunity to learn private markets and related asset classes and grow your career at BlackRock, the pre-eminent global asset manager.

Client reporting

• Coordination of production of formal quarterly reporting packages by leveraging portfolio-level and market updates from portfolio managers, asset managers and fund administration teams across a variety of BlackRock Private Markets businesses

• Drive and contribute to sustainable and innovative qualitative and quantitative data management to service client reporting needs by collating and analysing performance attribution, exposure, AUM and flows data

• Coordination of reoccurring investor reporting needs, inclusive of bespoke client requests and regulatory reporting

Due Diligence support

• Owning the regular and ad hoc marketing material collateral publishing in the data room of prospective clients

• Regular maintenance of standard response for proposal (RFP) answer library in Responsive software

• Active participation of RFP production in conjunction with key stakeholders (Product Strategy and portfolio managers)

• Coordination and completion of bespoke client due diligence requests, industry surveys and consultant questionnaires

Fundraising support

• Maintain and update product pitchbooks and other standard marketing collateral such as presentations, factsheets, and commentaries

• Submit materials through the central compliance system, and address follow-ups for external share

• Quarterly update of performance and track record information as required

• Support senior Investor Relations professionals in client meeting preparation and addressing follow-ups

Client Communications

• Oversee BAU and proactively address service issues including:

• Answering client queries

• Coordination and preparation of fund webcasts in partnership with key stakeholders

• Preparation and coordination of formal investor communications in partnership with key stakeholders

Operations

• Support and investigate technology and process options to scale and automate routine client service activities

• Drive projects to enhance productivity and efficiency through technology and process re-engineering

Key Qualifications

• BA/BS required

• Fluency in written and spoken English is essential

• Persuasive and polished written and oral communication skills

• Strong interpersonal skills with ability to communicate effectively at all levels

• Meticulous attention to detail

• Advanced proficiency in MS Office applications, particularly Word, PowerPoint and Excel and ability to develop familiarity and skills using proprietary technology

• Strong data management and manipulation skills; Experience with VBA, Python or R programming language is a plus

• Analytical ability to synthesize information and summarize issues

• 0-3 years of experience (analyst); 3+ years of experience in financial services (associate)

We are looking for people who are:

• Desire to learn the investment management industry. Keen to learn about private markets in one of the fastest growing business areas of BlackRock

• Able to thrive in a culture of excellence, innovation, communication, and accountability, where all members of the team are motivated to go above and beyond, and think globally and creatively

• Organized with a hands-on approach and a ‘can-do’ attitude

• Constantly seeking better ways to do things and ability to challenge status quo

• Able to multi-task and work in a fast-paced environment and appropriately prioritize

• A highly collaborative individual with excellent interpersonal skillsSelf-directed and feel comfortable asking questions and taking the initiative to get projects completed accurately and on time.

• Collaborative and who value and respect input from others

• Flexible and adaptable to thrive in a dynamic and changing environment

• Understand the risk environment within the department – promote risk awareness, assessment, and control.

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Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.