Description
About this role
BlackRock Aladdin Data is entrusted with maintaining all data integral to the investment decision process for BlackRock the house and our proprietary Aladdin® end-to-end investment platform. Aladdin Data closely partners with its stakeholders, such as Portfolio Management, Global Capital Markets, Relationship Management, Portfolio Compliance, Risk Analytics, Regulatory Reporting, and others, to ensure their business data needs are met accurately, timely, and efficiently.
The Aladdin Data philosophy is anchored on BlackRock’s cornerstone principles: Innovation, Fiduciary focus, Passion for Performance, Emotional Ownership, and the unified purpose of One BlackRock.
Through that lens, we strive to build value for our clients by understanding their needs, the markets, and using technology to create best in class solutions. As a global team, Aladdin Data has presence across 12 offices in 8 countries, servicing more than $9 trillion in AUM on Aladdin for BlackRock and clients spanning 6 continents and all spectrums of the financial markets.
We are looking for a high performing individual to join the Business Partners team. The Business Partners Team within Aladdin Data is the primary interface to Blackrock businesses for service strategy, service level management, and client relationship management.
Business partners understand the objectives of the business area they represent and what the Aladdin Data organization is doing to meet those objectives.
This role requires the maintenance of client relationships with bespoke needs. This requires the understanding of real time investment strategies and the infrastructure to support the desks.
Responsibilities:
- Own and manage the strategic relationship for your client segment,
- Conduct regular service reviews, based on data driven SLAs
- Represent the voice of the client. Thread the needle across client requirements and Aladdin Data to identify strategic solutions
- Oversee metrics representing the client experience, drive service improvements and ensure projects are executed, managing client expectations throughout
- Serve as point of escalation where required for significant issues / events
- Flag major business change that does (or could have) significant impact on Aladdin Data
Knowledge/Experience:
- Bachelor's degree in Finance, Economics or related field is desired
- 3+ years of experience in financial services with knowledge of markets, technology, operations, or business management function
- Outstanding communication and presentation skills with ability to convey complex concepts simply and clearly to clients
- Excellent relationship management skills
- Strong organizational and time management skills and ability to work in a fast-paced environment
- Ability to flexibly balance priorities in a fast-paced environment
- High level attention to detail, data driven client management
- Exposure to agile methodology, data management, or service management, a plus
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Job requisition #
R241832
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How we typically hire experienced professionals
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In-person/Virtual Interviews
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Offer
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