Associate, Aladdin Wealth Tech Client Relationship Manager

About this role

BlackRock is one of the world’s preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock’s mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions — from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world’s capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs.

The Aladdin Wealth Tech team partners with wealth management clients to help them oversee their enterprise risk, build better portfolios and enhance their value proposition to clients. This is achieved by leveraging risk analytics – powered by Aladdin® – to equip wealth management clients with model construction capabilities, risk monitoring tools, and portfolio construction & analytics.  The Aladdin Wealth Tech team is part of the wider BlackRock Solutions (BRS) business. BRS is uniquely positioned to address the industry’s risk management, portfolio construction and financial technology demands. 

Position Description:

The successful candidate will be an integral part of the Relationship Management team and take responsibility for supporting the Senior Client Relationship Managers in servicing our clients across a range of activities including relationship management, project management, implementation of Aladdin Wealth capabilities, and providing product feedback and direction.  The role will be very broad, and evolve over time as the business develops, but will be an exciting opportunity for someone interested in Technology who is looking to learn about the Wealth Management industry and gain experience in working with clients across complex advisory relationships.

Key Responsibilities:

• Develop a strong working relationship with clients to support implementation and adoption of tools, including developing and delivering training and marketing materials for client use

• Develop strong relationships with all groups within BlackRock Solutions and BlackRock to ensure an excellent client experience and convey client requirements to product teams as necessary

• Assist in the day to day project management of client implementations and client on-going engagements, including updating project plans, documenting user requirements, facilitating user acceptance testing and managing action items

• Play an integral role in managing the client relationships, including delivering on client commitments, responding to client inquiries and partnering to continue to enhance the service provided

• Actively manage client communications regarding product changes and improvements

• Ensure a smooth transition from Implementation to Production support

Skills and Qualifications:

The ideal candidate will possess some combination of all the following:

• Education: four-year degree, business or technical discipline preferred

• Technical: two to five years of broad technical and/or financial services experience

• Strong project management and coordination skills

• Strong problem solving/analytical thinking

• Superior communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients

• Strong computer skills and an aptitude for learning new systems

• Enjoys a fast-paced, high-intensity environment; able to manage multiple priorities

For New York City only: The salary range for this position is $115,000 – $140,000. Additionally, employees are eligible for an annual discretionary bonus, and benefits including heath care, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.