Market Data Services – Data Onboarding Operations & Client Support – Vice President People Manager

About this role

BlackRock is one of the world’s preeminent asset management firms and a provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world. BlackRock offers a range of solutions — from rigorous fundamental and quantitative active management approaches aimed at improving out-performance to highly efficient indexing strategies designed to gain exposure to capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs.

Overview:

The Index & Data Solutions team (IDS) is responsible for the index and data strategy for the firm and the management of the commercial relationships with each provider. The Operations team within Index & Data Solutions handles all market data and index requests and works with the vendors to address various reporting, invoice processing and other needs in timely manner. The group is comprised of three key areas: Client Onboarding & Servicing, Market Data Operations, and Index Licensing Operations and has team members in Princeton, Atlanta, Gurgaon, Mumbai, Singapore and Budapest.

Role Description:

We are looking for a Vice President to join our Client Onboarding and Servicing group in Atlanta to manage a team of US based Market Data professionals, both overseeing and contributing meaningfully to the Aladdin Client Market Data support function. This candidate will (i) partner closely with the Aladdin Business to ensure a seamless Market Data onboarding experience for our clients as part of their Aladdin integration, (ii) face off with external clients providing guidance and expertise for their Market Data needs and requirements through the Aladdin platform, (iii) practice and encourage operational discipline, ensuring all terms and conditions for use of third party data are strictly adhered to, (iv) drive collaborative efforts with cross-functional leads in adjacent teams to implement protocols and solutions which keep up with the evolving landscape of the Market Data space and the Aladdin Business, (v) provide coaching and mentorship across the team, working alongside Index & Data Solutions leadership to further develop our global operations function.

Key Responsibilities:

• Lead a team of subject matter experts who coordinate the onboarding of Market Data for new and existing Aladdin clients across the Americas region.
• Actively coach and mentor individuals, providing regular feedback, creating development plans and facilitating execution of recurring tasks and projects
• Integrate changes to commercial subscriptions into existing entitlement workflow
• Ensure timely and accurate delivery of recurring monthly usage reporting
• Provide request management support and transparency to our Aladdin business partners and Aladdin Clients
• Respond to business inquiries on market data products and services from our inventory
• Collaborate with internal Relationship Management team members on reconciliation projects (accounts, services and providers), offering ideas for improvements and working together to implement them

Knowledge/Experience:

• Leader & people manager with 5-10 years relevant work experience
• Bachelor’s or Master’s degree is required
• Outstanding communication skills (oral and written) are required. Must be comfortable facing off with clients and senior stakeholders alike, influencing a broad range of audiences
• Direct experience with BlackRock’s Aladdin platform or competing institutional platform is highly preferred
• Independent critical thinking and strong problem-solving skills
• Ability to simplify and convey complex matters, assess problems and execute on solutions through thought leadership and accountability
• Must be able to quickly learn and navigate proprietary systems (BlackRock’s own and third-party platforms)
• Proficiency with Excel and other MS Office applications is required
• Experience with SQL is a plus
• Knowledge of Market and Index Providers and ability to interpret contract terms and conditions is preferred
• Bold and proactive with a willingness to stretch outside comfort-zone
• Self-starter, able to prioritize and deliver multiple assignments while maintaining high quality and consistent results
• Reliable and trusted teammate with strong integrity and ethics. Driven to be a productive part of a highly functioning, collaborative team, and to work in a high expectation and high impact environment.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.